Info Center

Like Family Inc.

Info Center

Like Family Inc.

Information Center

Participant and Family Orientations :

In our headquarters we have a team of professionals: Home Services Managers; Case Managers and Customer Service Representatives who provide guidance to patients and family on avaible services in the community that they might be in need to receive.

Also, we try to be informed about the equipment and new technologies available for patient safety at home, such as:

Integrated Security Cameras – Mobile Phones
Medical alert system and *911 calls
Medical equipment according to the patient’s condition
Alarm system and motion sensors

Legal Consultation:

In case of any doubt related to legal procedures, we have a legal advisor who will provide an opinion to be considered by the client and/or the families. Additional costs for this service will be responsibility of the client and/or the family and it will vary depending on each case.

Questionnaire: How to identify the need of home care services?

The decision making to request home care services should be supported by behavior changes in the elderly, besides the “natural changes” coming with age. To help with this process, please answer the following questions and submit them to us. A customer service representative will contact you to assist in this matter. Please, make sure you provide a phone number and email address.

HOW TO IDENTIFY THE NEED OF HOME CARE SERVICES?

[contact-form-7 id=”289″ title=”Auxiliary Home Services Form”]

YOU AS A PATIENT, MAY ALSO DECIDE :

If you are a senior who needs our services, please call us for a consultation on the available services and all possibilities we can offer to satisfy your needs.
If you need support to bring up the situation to your family, please, do it before your needs get bigger and out of control. Ask help to your primary doctor; a social worker or consult any Geriatric Assistance Program in your community. The Office of Pensioners and Seniors Affairs of Puerto Rico may assist you too; located at 1064 Ponce de Leon Ave, 3rdͩ. Floor, Santurce, Puerto Rico. Phone number: (787) 721-6121.

SENIOR AND MOTOR VEHICLE DRIVING VS. SAFETY ON THE ROAD: “PASS THE KEY”

Many seniors are still driving around; sometimes for necessity or just as a habit. Vision, hearing, reflexes and alertness are four basic elements to drive properly, without risking his safety and others. If any of these elements are not functioning, caused by the aging process, illness or medicines consumption, please take action as soon as possible. Bringing up this matter could be very delicate and sensitive. We encourage to have friendly conversation in presence of other relatives that the senior may trust. This may be a difficult task but it is necessary to make him/her understand all the risks involved when driving is not safe. A suggested method to address this issue with evidence is to take a short ride with the senior. This way you may confirm his/her capabilities and you may have a good point of reference and indicator to request: ¨pass the key¨.